FAQs

You can leave your car at our reception in Tatai Village, located 5 km from Canvas & Orchids Retreat. There’s 24-hour security at reception which will keep your vehicle safe and secure so you can enjoy your stay without worrying.

The new expressway puts us closer to Phnom Penh, cutting more than two hours of the trip. If you are coming with your vehicle or a taxi, you can find the expressway entrance on the Phnom Penh side here: Google Maps. You can get to Canvas & Orchids Retreat by road in your vehicle, private […]

Yes, we can cater for nearly all dietary requirements, including vegetarian, pescatarian, halal, vegan, and intolerances and allergies as defined by the World Health Organization (WHO). But, unfortunately, we can’t cater for Kosher. Please let us know in advance if you have any dietary requirements or preferences, and we will try our best to accommodate […]

If you are vegetarian or have particular preferences or allergies, our team will know how to accommodate them. You can choose from a three-course set menu of Cambodian and Western cuisine for lunch or dinner. Locally sourced seafood and meat, with fresh vegetables and fruits, are complemented by a wide selection of wines, beers, cocktails […]

We are strongly committed to minimizing our energy consumption; therefore, our tents are not air-conditioned but well-ventilated. Each tent has large net windows, a ceiling fan and standing fans to keep you cool. In some periods of the year, it can even get slightly chilly at night, and you may be happy to use the […]

The floating tent’s structure does not allow us to add an extra bed. However, you can use the existing chaise longue as an additional sleeping place for a small child.

Children under 12 stay free in the Island Family Tents and have a 30% discount on accommodation in the Floating Tents. Meals and excursions are 30% discount for children between 4 and 12. There is no charge for babies under four years old.

We created Canvas & Orchids Resort to showcase the jungle and Tatai River; therefore, children should know how to swim or be kept under your strict supervision.

Online bookings, from your home: Our Cambodian bank does not allow us to charge a credit card without having it in hand. Therefore we set up a system that will enable you to transfer your deposit to a local bank with the lowest fees possible. According to your location, we will send you the correct […]

Floating Tents can safely and comfortably accommodate two adults and one child under 12 on a sofa bed. In addition, a four-year-old baby can share the bed with the parents. We can also provide a baby cot upon request. The Island Tents can comfortably accommodate four persons in two rooms, sharing the same toilet. An […]